Camp & Class Cancellation & Transfer Policy


If you are unable to attend a program, please let us know as soon as possible.  Refunds vary based on when the cancellation is processed. Cancellations are processed Monday – Friday.

  • More than three weeks before the start of camp/class: 90% refund
  • Between one and three weeks before the start of camp/class: 50% refund

SSP is unable to offer refunds for cancellations submitted less than one week (five business days) before the start of camp/class.

SSP reserves the right to cancel programs without a minimum number of participants. For cancelled programs, we will make every attempt to place participants in an alternate program and, if unable, will issue a 100% refund.

*If you opted in and paid for the Active Refund option during checkout and need to cancel, please contact Active Network to utilize your benefit.


  • Registered participants may transfer to another camp/class, pending availability, up to three weeks before the start of a camp/class for a 5% transfer fee.
  • Transfers are not permitted less than three weeks before the start of program.

Hobie Wave Experience

  • We are unable to offer refunds or transfers for the Hobie Wave Experience.

Inclement Weather

  • Youth Camps: In the event of inclement weather (lightning, high wind, poor air quality, etc.) camps will proceed indoors. No refunds are issued.
  • Adult Classes: In the case of inclement weather, classes will proceed indoors or be rescheduled. No refunds are issued.

Camp Cancellation Cutoff Chart

Camp Start Date Last day for the 10% cancel fee Last day for the 50% cancel fee, no refunds after this date 
June 15 5/26/2020 6/8/2020
June 22 6/1/2020 6/15/2020
June 29 6/8/2020 6/22/2020
July 6 6/15/2020 6/29/2020
July 13 6/22/2020 7/6/2020
July 20 6/29/2020 7/13/2020
July 27 7/6/2020 7/20/2020
August 3 7/13/2020 7/27/2020
August 10 7/20/2020 8/3/2020
August 17 7/27/2020 8/10/2020
August 24 8/3/2020 8/17/2020


Click here to view the complete list of Transfer and Cancel Cutoff Dates as a PDF.