Camp & Class Cancellation & Transfer Policy
Cancellations
If you are unable to attend a program, please let us know as soon as possible. Refunds vary based on when the cancellation is processed. Cancellations are processed Monday – Friday.
- More than three weeks before the start of camp/class: 90% refund
- Between one and three weeks before the start of camp/class: 50% refund
SSP is unable to offer refunds for cancellations submitted less than one week (five business days) before the start of camp/class.
SSP reserves the right to cancel programs without a minimum number of participants. For cancelled programs, we will make every attempt to place participants in an alternate program and, if unable, will issue a 100% refund.
*If you opted in and paid for the Active Refund option during checkout and need to cancel, please contact Active Network to utilize your benefit.
Transfers
- Registered participants may transfer to another camp/class, pending availability, up to three weeks before the start of a camp/class for a 5% transfer fee.
- Transfers are not permitted less than three weeks before the start of program.
Hobie Wave Experience
- We are unable to offer refunds or transfers for the Hobie Wave Experience.
Inclement Weather
- Youth Camps: In the event of inclement weather (lightning, high wind, poor air quality, etc.) camps will proceed indoors. No refunds are issued.
- Adult Classes: In the case of inclement weather, classes will proceed indoors or be rescheduled. No refunds are issued.
Camp Cancellation Cutoff Chart
| Camp Start Date | Last day for the 10% cancel fee | Last day for the 50% cancel fee, no refunds after this date |
| June 15 | 5/26/2020 | 6/8/2020 |
| June 22 | 6/1/2020 | 6/15/2020 |
| June 29 | 6/8/2020 | 6/22/2020 |
| July 6 | 6/15/2020 | 6/29/2020 |
| July 13 | 6/22/2020 | 7/6/2020 |
| July 20 | 6/29/2020 | 7/13/2020 |
| July 27 | 7/6/2020 | 7/20/2020 |
| August 3 | 7/13/2020 | 7/27/2020 |
| August 10 | 7/20/2020 | 8/3/2020 |
| August 17 | 7/27/2020 | 8/10/2020 |
| August 24 | 8/3/2020 | 8/17/2020 |
Click here to view the complete list of Transfer and Cancel Cutoff Dates as a PDF.